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Video access issue 410

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Video access issue 410

I am getting this following message when trying to watch a program on my iPad on xfinity to go: "Video access issue::410" How do I fix this?

New Poster

Re: Video access issue 410

I've been getting this error as well for quite some time now. How do I play my videos on my iPad when it was working fine before?

New Poster

Re: Video access issue 410

I get it too.  At least for every live channel I've tried.  

 

except cnn.

 

go figure.

 

New Poster

Re: Video access issue 410

Go to the App Store. Use search button to pull up xfinity live app. Download app.

issue resolved! That simple.