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VOD

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VOD

Unable to access VOD for two days.  Error message suggests to try again in a few minutes.  Several calls to cutomers service were disconnected each time.  The on line help site was useless.

Contributor

Re: VOD

Same here. Super annoyed. Did manage to speak to a tech but he was no help (only suggested that I should power cycle box, which I'd already done) and he said "someone will call you back within a week to set up an appt to talk to you about what to try next." What? I have to wait a week? We pay too much for this.

Administrator

Re: VOD

Hello 

 

I reviewed your account and sent you a private message.

 

Thanks,

 

Irma 

Administrator

Re: VOD

Hello 

 

I reviewed your account and I can see that you are able to stream  VOD content.  Please let me know if you still having any error message.

 

Thanks,