Community Forum

Upgrade x1 box/voice remote set up

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Upgrade x1 box/voice remote set up

I broke my foot and can’t pick up and install/ set up upgraded box and voice remote.
I need a service guy come out.
Joanne cope

Re: Upgrade x1 box/voice remote set up

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Upgrade x1 box/voice remote set up

Hi Joaneecope8651, I can assist scheduling a technician for you. Could you please send me a private message with your account information (name on account, address and account number).


thank you