Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
This is primarily a "user to user" forum. We are gonna need quite bit more information in order to help you.
1. What error messages are you seeing?
2. Is this a new installation or an existing install where something has changed?
Details please... The more information you provide the more help you will receive.
Was the account refresh you sent successful? All equipment is showing online and connected