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Tile on X1

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Contributor

Tile on X1

I am trying to use the X1 voice remote with Tile.  I set it up per instructions.  However, when I ask it to find my wallet, it says I have to have Xfinity Home.  Do you have to subscribe to Xfinity Home to use Tile or is installing the Xfinity Home app sufficient?  

Official Employee

Re: Tile on X1

I personally had the exact same issue, I sent it up and found out there’s a fix coming that engineering is working on but no ETA yet.
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Contributor

Re: Tile on X1

Thanks for the update!
Silver Problem Solver

Re: Tile on X1

Is it working yet?

https://www.xfinity.com/support/articles/find-tiles-xfinityhome

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I am just a customer, volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Tile on X1


@RobertWy wrote:

Is it working yet?

https://www.xfinity.com/support/articles/find-tiles-xfinityhome


It's supposed to, but it's not yet. See the above answer.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!