Community Forum

TV volume & picture frequently snap on & off

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

TV volume & picture frequently snap on & off

Wondering why this happens & if I need a tech to visit to fix or is it a problem with the actual tv.

New Poster

Re: TV volume & picture frequently snap on & off

I'm experiencing the same thing since my kitchen tv was upgraded to include DVR. The first time, the tv would snap off for 10-15 and intermittently. Comcast came out and replace cable.  Still experiencing sound and picture snapping on and off but in shorter times.  Wish there was a way to just schedule an appt. without going through support.  I've done all the unplugging, turning on and off stuff and checking connections.  Still the same.