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TV picture

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TV picture

When I turn on the TV I get a solid blue screen or orange screen. The clock is working. Sometimes the picture will come on after awhile. Most times I have to unplug the plug to reboot. Sometimes it works on first try but usually have to reboot several times. Friends said that the X1 DVR is bad?

Silver Problem Solver

Re: TV picture

That is the first thing to do; swap it at your nearest Xfiinity store; it is a free swap and you get a new remote.

I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.