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TV frozen, blue screen, then one picture.

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TV frozen, blue screen, then one picture.

I turned tv on and only blue screen came up. Did refresh. Blue screen, then after a minute or two, picture came up, frozen. Cannot turn to new channels. 

Expert

Re: TV frozen, blue screen, then one picture.

Check all you cable connections, and if cable may be pulling loose from a connector on each end.

 

Your incoming signal is took weak to get a good signal.  Unplug the cable-box for at least one minute. Plug it back in and wait about 5 minutes for reset and down-loading of data from Comcast. Turn the box back on.


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