Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
This is currently a known issue.
While our team still determines the cause, please follow the workaround that is posted on this page:
Also, please follow the thread posted above for updates on this issue.
Sorry for the inconvenience,