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TV Live

Why is'nt MASN listed in the list of networks in XFINITY TV TO GO (mobile) and LIVE TV on Xfinity homepage?? I have posed this question twice to TechSupport and got promises that they will get back to me in 24 hours. I am still waiting from my second request. Probable can't find anyone to speak English. Never had any problems with Comcast in all the years that I was a customer, until now. Now its time to look at alternatives.