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TV Go Error Log In

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Regular Visitor

TV Go Error Log In

I have the Google play app "TV Go". for my android tablet. I haven't used the app in some time and it use to work. 

Last night I tried to use it and I received a error message during log in. Thinking I miss typed my password or email I re did it. I tried many times. I tried to log into my Comcast account and that worked. This is what the error message says.


 An unknown error has occurred during this request. Please try again.


Now I tried my laptop and logged in but I can't get any of the "Live TV" it says I need a subscription. I have the channel on my TV right now I have had access to this just a week ago. I am not delinquent in my bill. What is going on?

Frequent Visitor

Re: TV Go Error Log In

I have this same problem with a few of the Xfinity apps. 



Guess Comcast does not come in here and help