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TCM On Demand incomplete movie and another out of sync

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TCM On Demand incomplete movie and another out of sync

I also posted in ON DEMAND site:

 

 Tried to watch TCM On DEMAND "Action In Arabia"  but skips beginning of movie and jumps into movie.  Tried both HD and SD version.

 

So gave up and switched to another  ON DEMAND title BERLIN EXPRESS.  About twenty minutes into movie went wildly out of sync. I've dealt with TCM's chronic out of sync issues before BUT NEVER OCCURRED ONCE  INTO A MOVIE THAT STARTED IN SYNC..

 

So I gave up watching ON DEMAND by trying other titles.

 

Am I the only one to experience this?

 

Stephen L 

 
 
Official Employee

Re: TCM On Demand incomplete movie and another out of sync


SLannes wrote:

I also posted in ON DEMAND site:

 

 Tried to watch TCM On DEMAND "Action In Arabia"  but skips beginning of movie and jumps into movie.  Tried both HD and SD version.

 

So gave up and switched to another  ON DEMAND title BERLIN EXPRESS.  About twenty minutes into movie went wildly out of sync. I've dealt with TCM's chronic out of sync issues before BUT NEVER OCCURRED ONCE  INTO A MOVIE THAT STARTED IN SYNC..

 

So I gave up watching ON DEMAND by trying other titles.

 

Am I the only one to experience this?

 

Stephen L 

 
 

Apologies. I have alerted our On Demand team who will work with TCM and their provider to investigate and get this resolved. Thanks for letting me know and thanks for your patience.