Xfinity plant
Community Forum
Xfinity globe

Switching from old DVR to new one

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Switching from old DVR to new one

I still have programs saved on my old DVR.  Do I lose all of them when I switch to to updated equipment?  


Accepted Solutions
Official Employee

Re: Switching from old DVR to new one

Yes you will

All Replies
Official Employee

Re: Switching from old DVR to new one

Yes you will
Highlighted
Expert

Re: Switching from old DVR to new one


Rhobo wrote:

I still have programs saved on my old DVR.  Do I lose all of them when I switch to to updated equipment?  


if you talk to billing at 800-Comcast and arrange to keep (outlet charge) your old DVR until you can watch it to 'empty' it is allowed. When empty can return it to your local store or Fed-EX center and charges will end. some take the time to 'play' the recordings out to a VCR in SD to watch later which reduces time you need the old DVR too.