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Sunday 6pm tv outage

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Silver Problem Solver

Re: Sunday 6pm tv outage

Sounds like an external issue; some people have found timers in their home turning off power to certain circuits.

I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
New Poster

Sunday 6pm tv outage

X1 tv box shuts down EVERY sunday about 6pm. Has trouble reconnecting for about an hour. Screen says WELCOME POWERING UP and then shuts down and over and over. Update in settings is set for 2am. Any ideas.