Community Forum

Sports Channels / NHL Playoffs Unwatchable due to feed breaking up

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Contributor

Sports Channels / NHL Playoffs Unwatchable due to feed breaking up

Ok, I've posted this for a few years, Comcast has no answers.  Posting again.  Hopefully someone joined the forums new this year and can help me out.

 

My sports channels feeds are all unwatchable when a live game is on.  Especially NHL Network, NBCSN, and MLB Network and mostly ESPN. 

 

Please see my links from tonights COL/NASH NHL playoff game on Channel 723 NBCSN.  All my other channels receiption and feed are fine.  Just not the sports ones. 

 

Video 1 :

https://twitter.com/gamernorcal/status/984630945360719872

 

Video 2 :

 

https://twitter.com/gamernorcal/status/984631029800493061

 

I've been a comcast subscriber for many years. 

 

I've done the 'check your connections' and such.  Powered cycled the box multiple times.  I know all the standard replies from Comcast.  So I'm still waiting for someone to give me the right solution.  If you dont know comcast, just admit you dont know.  Just don't give me the run around.

 

https://twitter.com/gamernorcal/status/984630945360719872

https://twitter.com/gamernorcal/status/984630945https://twitter.com/gamernorcal/status/9846309453607...

Regular Contributor

Re: Sports Channels / NHL Playoffs Unwatchable due to feed breaking up

call for a technician to come out

Contributor

Re: Sports Channels / NHL Playoffs Unwatchable due to feed breaking up

Did call and had the best customer service I've ever had w/ Comcast.  Lady had the same issue as me and was able to fix it.  She's sending someone out for free too.  Hope this finally gets fixed.  Will update the post after the guy comes out and does his analysis in case others are experiencing the same problem.