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Spontaneous Rewind

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New Poster

Spontaneous Rewind

Xfinity DVR spontaineously rewinds to earliest available on live TV. I restarted the box and the router but the problem still happens.
Official Employee

Re: Spontaneous Rewind

Hello Shevlin1, I can assist you with your cable box rewinding the earliest available on your TV. Does this happen on all of your live TV channels? Does this occur on all of your cable equipment? 

I am an Official Comcast Employee.
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New Poster

Re: Spontaneous Rewind

This only happens on the DVR. I have tried reboot of all equipment and the issue still occurs.