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New Poster

Sorry, this video is currently unavailable. (Error 6002)

I keep getting this message ...... Sorry, this video is currently unavailable. (Error 6002)

Please check back soon.

 

I attempted to watch HBO Game of Thrones,  I tried Stremflix to watch Gladiator, I tried to watch Raw Hide on Encore....

 

What is the problem?

Tags (1)
Silver Problem Solver

Re: Sorry, this video is currently unavailable. (Error 6002)

do you subscribe to hbo and encore?  If you do try deleting cookies and clearing cache.  Also make sure you have the current versions of flash and microsoft silverlight

Official Employee

Re: Sorry, this video is currently unavailable. (Error 6002)


TxDan wrote:

I keep getting this message ...... Sorry, this video is currently unavailable. (Error 6002)

Please check back soon.

 

I attempted to watch HBO Game of Thrones,  I tried Stremflix to watch Gladiator, I tried to watch Raw Hide on Encore....

 

What is the problem?


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

New Poster

Re: Sorry, this video is currently unavailable. (Error 6002)

program currently unavailable.  It may have been deleted

New Poster

Re: Sorry, this video is currently unavailable. (Error 6002)

Same thing here.  Trying to watch Will & Grace on WE "Live TV" and get:

http://xfinitytv.comcast.net/live/network/we?cmpid=livetv_we-tv_onnow
THIS PROGRAM IS CURRENTLY UNAVAILABLE.

I can watch other networks but this one always says unavailable.  What can be done?

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