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What is the X1 box screen resolution setting?
There is a shaded darker area going across the top 25% of the Vizio screen. Visio support said to test with a DVD. The DVD looks fine. And no dark area across Vizio menu screen. Tv is not even two years old.
Could it be the X1 DVR box?
adding to Robert's reply, I have 2 vizio TVs and no bars (curtains) on HD channels. are you speaking of HD television service?
I had the same problem on one of my tv's today. I thought the TV had gone bad. Fortunately it is small (22 inches), and I had a similar
one in my house, so switched tv's and was surprised to see it (the shadow) also on the 2nd TV. Now knowing it was the box, I restarted it and that solved the problem.