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Set top box won't turn on

New Poster

Set top box won't turn on

So I lost the remote for the set top box downstairs so I took the one from upstairs.. I found the downstairs remote but now I can't get either remote to pair with the upstairs box because the box won't turn on... I know how to pair them if the box was on but it won't... I've tried unplugging it but that didn't work.. Help

Accepted Solutions
Silver Problem Solver

Re: Set top box won't turn on

Here is the instructions for setting up your remotes: https://www.xfinity.com/support/remotes/


All Replies
Silver Problem Solver

Re: Set top box won't turn on

Here is the instructions for setting up your remotes: https://www.xfinity.com/support/remotes/

New Poster

Re: Set top box won't turn on

Will not power up tried different outlets still won't power up