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Seperate Audio Device Power Works One Way

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Seperate Audio Device Power Works One Way

Hello,

 

I am having an issue with a new xr15 remote and DVR. I succesfully found codes that work for my TV and many codes that can power on, mute, and change volume for my Sony AMP. However, it refuses to power off the AMP when using the xr15 to power off the TV. The xr11 was able to power off the AMP without issue for over a year. Has anyone else had a similar issue with these remotes?

 

Thanks for any help

Silver Problem Solver

Re: Seperate Audio Device Power Works One Way

Did you try this?

https://www.xfinity.com/support/remotes/

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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