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Samsung UHD app

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New Poster

Samsung UHD app

I have a new Samsung 65" Curved UHD 4K TV. It has the Xfinity UHD app. I have accessed the app and signed in, but when I select a show and select watch, it never plays. The 3 dots in the center of the screen move in a pattern for ever, indicating the show is loading. I have confirmed internet access and other apps work fine.

 

Any thoughts?

New Poster

Re: Samsung UHD app

Same issue on a 50" 2014 Samsung. Has the latest firmware update. Just shows the dots. Internet searches turn up nothing suggesting nobody is using this or having success playing, which I doubt.
New Poster

Re: Samsung UHD app

Mine started working in May after a firmware upgrade. It's great but limited shows available.