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Remote not able to record

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New Poster

Remote not able to record

  1. I cannot record with my tv remote.  When press the red button to record nothing happens with the highlighted program on the guide.  I have the x1and the regular remotes
Official Employee

Re: Remote not able to record

What you’re missing is a DVR, your X1 boxes are HD boxes only. If you feel your equipment is in error, call in to customer service and compare what you signed up with what was installed.
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New Poster

Re: Remote not able to record

No

Expert

Re: Remote not able to record


@gaspard10814 wrote:

No


hi, your answer is not clear. you don't want a DVR or you didn't get what you wanted for your home equipment?



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