Community Forum

Remote control

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Remote control

I received a voice remote from comcast today.  Do I have to turn in my old remote?

Gold Problem Solver

Re: Remote control


ndfanjensen wrote:

I received a voice remote from comcast today.  Do I have to turn in my old remote?


If you did not receive instructions to do so, you do not need to.  However, if you feel better about turning it in you can at your local Service Center.  Locations can be found using this link:  http://customer.xfinity.com/service-center-locations

Official Employee

Re: Remote control

Hi ndfanjensen, I can confirm that returning your old remote is not needed but you can at your local Comcast Center.

 

Thank you