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Remote control

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Remote control

One of my remote controls is not working. The batteries have been changed several times and it still does not work.

Silver Problem Solver

Re: Remote control

By 'does not work', what exactly is happening? Does the remote light up when you press buttons? Does it control your TV (power and volume), the cable box, or neither? Which model remote is it? You can see pictures here: https://www.xfinity.com/support/remotes/