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Reminders not always working

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New Poster

Reminders not always working

Is there some reason that my "single program" reminders fail to remind as often as they succeed ? We also have "series" reminders (both for "New" and "New and Repeat" programs) that remind on an intermittant basis.

Regular Contributor

Re: Reminders not always working

Same thing here. My reminders fail more than they actually work.



<--> U.S. Navy Vietnam Era veteran. You're welcome. <-->
Frequent Visitor

Re: Reminders not always working

Same thing here.  They were working fine until a few days ago (about May 16 or May 17, 2018).

I have tried cancelling then re-entering them, but that hasn't worked either.

Regular Contributor

Re: Reminders not always working

I've also tried everything. Nothing helps.

 

And as is all too typical...

 

COMCAST IS SILENT/UNCARING ABOUT THE ISSUE.

 

Why am I paying premium prices for nonexistent services?



<--> U.S. Navy Vietnam Era veteran. You're welcome. <-->