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Like many other users I've been locked out of NFL RedZone. I had it for the last 2 years, and now all of a sudden it's not included...and supposedly not even available to purchase as an upgrade with the highest package Xfinity offers. Shame on you Xfinity, I was just starting to believe you'd turned things around with customer support. At this point I can't even find the channel in the guide or channel line up...what is going on?
melreed60614, NFL redzone is a part of the Sports Entertainment Package. Some Premier packages include this channel line up while others do not. Let's check to see if you have it. Please send me a private message (Click ComcastKenF and then click Private Message Me) with your account address and full name for assistance.