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Recorded shows disappearing

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Recorded shows disappearing

I have been noticing shows are disappearing from our dvr.  I checked the app and they are not there either.  I recorded a complete series of Mr. robot and only the last four are on my dvr and I’m missing episodes 1-5 and also another series crazy ex-girlfriend, I am missing several of the beginning episodes.  There are a few other shows I noticed I am missing too.  Please help!  I generally record whole series then binge watch when I have time.  Frustrating when are chunks of the season is missing.  Crazy ex girlfriend is not even available on demand!

Silver Problem Solver

Re: Recorded shows disappearing

How much space does the Guide say you have?

https://www.xfinity.com/support/articles/x1-dvr-overview

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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