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Re: error RDK-03003

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New Poster

Re: error RDK-03003

another waste of time with comcast

Problem Solver

Re: error RDK-03003

Ok care to expand on your statement "another waste of time'? That tells us nothing.
Regular Visitor

Re: error RDK-03003

I have this error also.

 

on 3 tv's

 

tried everything, sent new signals to activate, unplugged for 30 seconds, and pressed the power button to reboot.

many times in different order.

 

nothing.

no sound.

no picture.

 

I do still have internet perfectly.

 

Got a tech on the phone earlier this morning.

He said, "There is no outage in your area, but there is a degraded signal that should not affect your tv."

and he could not ping any of my boxes.

 

I inspected all of my inside lines, the only suspcious thing I found was the splitter "EV01-5-U/U" is making a loud

noise simular to a transformer hum. Although a green light is lit on it, which is supposed to indicate all is normal.

 

Any help would be great.

 

 

New Poster

Re: error RDK-03003

I have had comcast for less than a month I am having the error RDK-03003 problem on all TVs in the house. I have tried everything suggested to solve the issues and also rebooted the set top box. Anyone else find any solutions? 

Official Employee

Re: error RDK-03003

Michael, if you happen to have splitter handy try and bypass the amp ( the splitter "EV01-5-U/U" ) see if that's the cause.

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New Poster

Re: error RDK-03003

Same here, Sunday night it goes out. Tried power cycling. Called and sat on hold, woke up on the couch next morning with a dead battery.

Came home Monday and still not working.

Comcast why doth thee suck so bad?

New Poster

Re: error RDK-03003

I just got my comcast service in yesterday.  I have this RDK-03003.  I'm already fed up with the unplug and reboot.  How is it fixed?  I just got this yesterday!!!!

Silver Problem Solver

Re: error RDK-03003


@obrissett3777 wrote:

I just got my comcast service in yesterday.  I have this RDK-03003.  I'm already fed up with the unplug and reboot.  How is it fixed?  I just got this yesterday!!!!


I got lucky by calling 1-800-comcast and asked for technical support.  They were able to resolve my issue.

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I am just a customer, volunteering my time to help other customers here in the Forums.
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