Community Forum

Re: Xfinity Service keeps freezing, this is terrible

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Re: Xfinity Service keeps freezing, this is terrible

This happens all the time, even tonight. Trying to rent a movie and like most of the time it freezes when you try to play. I'm really ready to just end service. To much money for sporadic service.
Official Employee

Re: Xfinity Service keeps freezing, this is terrible

Hi zaremba36, apologies for your experiences with your service. I would like to look into this on my side for you,  please send me a private message with your account information (your name, address and account number). 

 

Thank you