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Re: Will X1 work without internet

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Silver Problem Solver

Re: Will X1 work without internet


jeffyc wrote:

that's where I was told it probably wouldn't work, but they weren't completely sure


ARGGH!

 

Next try calling comcast.

1-800-comcast


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
New Poster

Re: Will X1 work without internet

that's where I was told it probably wouldn't work, but they weren't completely sure

Silver Problem Solver

Re: Will X1 work without internet

The best way to find out is to go to your nearest Xfinity Store, if that is possible.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
New Poster

Re: Will X1 work without internet

is it possible to keep X1 after removing internet service? e.g. going from double play with internet to just cable?  I was told by a comcast rep they didn't think it was possible, but I don't see a reason why it wouldn't be

Gold Problem Solver
Moved:

Re: Will X1 work without internet

Admin1

Re: Will X1 work without internet

armchris -- That's not something you're able to do. Residential accounts and Business accounts do not link together like that. You can use X1 without Internet, in some areas, however there are certain features that don't work without Internet access. 

Gold Problem Solver

Re: Will X1 work without internet

 

armchris,

 

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.

New Poster

Re: Will X1 work without internet

I have residential xfinity x1 and comcast business internet.  Can you please tell me how to "link" the two?  No one on either side seems to have any idea what I'm talking about.

Help!

Thanks!