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that's where I was told it probably wouldn't work, but they weren't completely sure
Next try calling comcast.
The best way to find out is to go to your nearest Xfinity Store, if that is possible.
is it possible to keep X1 after removing internet service? e.g. going from double play with internet to just cable? I was told by a comcast rep they didn't think it was possible, but I don't see a reason why it wouldn't be
Post Removed ( Ooops, My Mistake ) from the Forums.
armchris -- That's not something you're able to do. Residential accounts and Business accounts do not link together like that. You can use X1 without Internet, in some areas, however there are certain features that don't work without Internet access.
I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.