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Re: When using iPad 10.2 an xfinity tv , my tv shows are shortened and skips a lot - any ideas?

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Re: When using iPad 10.2 an xfinity tv , my tv shows are shortened and skips a lot - any ideas?

This is happening to me and I am in Elk Grove, CA (Sacramento, CA) market. It plays thoroughly on my DVR - but skips around on my iPad. Pretty Frustrating! Plus I am using it at home with my xfinity router within 4 feet of the iPad.  

Expert

Re: When using iPad 10.2 an xfinity tv , my tv shows are shortened and skips a lot - any ideas?

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.



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Official Employee

Re: When using iPad 10.2 an xfinity tv , my tv shows are shortened and skips a lot - any ideas?

Hi, Velia926 - Could you please provide examples of recorded shows/movies that you are having issues with? Thank you in advance

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Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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