Community Forum

Re: Unresolved Signal Strength Issue

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Re: Unresolved Signal Strength Issue

I'm right there with you. I've tried 3 TV's, 3 cable boxes, 2 sets of HDMI cables and all the inputs on my TV, had a technician come out this morning, and it's still an issue! Sooooooo frustrated right now. 20+ years with this company and they can't give me a signal strong enough so the picture doesn't flicker and zonk out multiple times a day?Unacceptable!

Official Employee

Re: Unresolved Signal Strength Issue

You have another tech appointment coming up. Can you give background on how your cables ran, splitters, amp etc? Your modem is well within spec, so I don’t think it’s an outside issue

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Unresolved Signal Strength Issue

Hello @Icculus760. If you still need assistance with your picture issues, I can help you further. If so, please send me a private message and include your full name, service address, and account number so I can assist you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!