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Hi amphibiousUser, apologies for your experiences with your video on demand especially after a new install. I can assist going over card/host information on my side and rate codes; could you please send me a private message with your account information (name on account, address and account number).
Hi AmphibiousUser, thank you for working with me via private message and glad to hear you were able to resolve your issue when swapping out your splitter.