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Re: Low volume from TV

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Re: Low volume from TV

When I go to

-device setting-->audio-->HDMI audio output

I have 3 options: stereo, auto detect, expert mode

None is deferent than other. all have same audio power which is weaker than when i had the old box.

And, I cannot even do anything on expert mode.

Official Employee

Re: Low volume from TV

Hello, Sako61 - I received your private message. We are currently investigating the issue with the low volume but I will need to ask you a couple of questions to help the engineering team. Please check your inbox, I just sent you a private message. Thank you!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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