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Re: Fox News Channel

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Re: Fox News Channel

My Fox News Channel on cable has been pixilated for months.  This is a recent occurance not experienced in the past several years and never experienced on other channels.  I would complain to Comcast but I'm sure anyone using Comcast knows the futility of complaining about anything to Comcast.

 

The only comfort I take in being ripped off for the lousey service Comcast provides is that they will soon be out of business.  As technology takes over their antiquated business and cable goes the way of retail stores.

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Re: Fox News Channel


@mpoindexter wrote:

My Fox News Channel on cable has been pixilated for months.  This is a recent occurance not experienced in the past several years and never experienced on other channels.  I would complain to Comcast but I'm sure anyone using Comcast knows the futility of complaining about anything to Comcast.

 

The only comfort I take in being ripped off for the lousey service Comcast provides is that they will soon be out of business.  As technology takes over their antiquated business and cable goes the way of retail stores.


Apologies for the issue that you described above. 

 

Pixelation and audio-video dropout issues are almost always related to local or individual signal or connection issues. The issue can occur on a single channel or multiple channels due to the frequency or frequency range that the channel is delivered on. Changes in temperatures can also aggravate the issue.

 

Check to be sure that all of your cable connections are snug.

 

Box swaps, box refreshes and multiple box refreshes may not resolve this issue if there is an underlying local signal issue. 

Give us a call at 1-800-COMCAST and we can start the troubleshooting process and get this resolved. Insist on a technician visit so that the signal levels can be reviewed and adjusted if necessary. There is no charge if the issue is determined to be with our equipment or originating outside your home.

 

Thanks for your patience.


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Re: Fox News Channel