Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
I have the same issue. I have tried Firefox and Chrome. Cleared Cache, still no go
This Video Cannot Be Played
We've run into a problem while streaming The MasterChef Returns.
(Error 102100.5: Loading of the specified resource has failed)
Customer Service Diagnostics
hd, tve-linear, clinear, cvod, cdvr, tve-vod
Loading of the specified resource has failed
Error aux info
The MasterChef Returns
Hi drt7328! I can look into this error code for you. Please send me a private message verifying the first and last name of the account holder, and the street address associated with your services. To send a private message click on my name "ComcastChe", then click private message me.
I have the same issue. Here is mine
Build number349OSWindows 7BrowserChrome 60.0.3112.78Flash version26.0.0Statusaway from homeEntitlementscvod, tve-vod, clinear, tve-linear, cdvr, estLast fingerprintcloudtv_web_polymer_4.4.0_prod_1503253375538_32480Stream providerprimetimeVideo IDtve/video/O_wEwH8Bbt0tDMMffWPe5y4_WzIRyCjV/Media IDcomcast:tve:vod:guid_wEwH8Bbt0tDMMffWPe5y4_WzIRyCjVStream IDotLeZsjISC_bError code102100.5Error descriptionLoading of the specified resource has failedError aux infohttp://link.theplatform.com/s/P_bgCC/otLeZsjISC_b?format=redirectVideo ProviderA&EVideo SourceTveVideoVideo TitleAirdate: 4/14/12