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Re: Error 102100.5

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Re: Error 102100.5

C'mon Comcast I know you can do better....its simple diagnostics...If only a few programs receive this error consistently across multiple platforms within the same wifi network it must be a setting comcast's end or a bug, not a DNS setting.  I cannot watch Morning Joe at all but every other program works fine either after its recorded or during recording... For me, its ONLY MSNBC giving me a problem...every other channel I've tried (maybe 4-6) works fine with recording and playback...hmmmm... PLEASE comcast can you help?

Official Employee

Re: Error 102100.5

andy6031, thanks for reaching out. Is this an ondemand stream or a recording? Can you send me your account address and full name via private message so I can take a closer look?