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Re: CableCARD Validation showing None in HDHomeRun PRIME

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Re: CableCARD Validation showing None in HDHomeRun PRIME

I am having the same problem.  What are the steps so I can finally use my HDHomeRun Prime.

Official Employee

Re: CableCARD Validation showing None in HDHomeRun PRIME

bbgbp94, thanks for the private message and the message here. I've responded privately with some next steps. 

Frequent Visitor

Re: CableCARD Validation showing None in HDHomeRun PRIME

I am having this exact same issue. The tech I'm on hold with right now refuses to escalate the issue, saying we've tried multiple cards, therefore it must be an issue with the brand new HDHomerun Prime box which was able to update its firmware this morning and shows the authentication and OOB Lock as "success". Only the validation is stuck at none.

 

Card Manufacturer Motorola
Card Authentication success
Card Validation none
3DES encryption supported
 
OOB Frequency 75.250 MHz
OOB Lock 2.048 Mbps
Signal Strength 100% (0.8 dBmV)
Signal Quality 100% (40.2 d
 
Channel List none

 

OOB Mode:  OOB  GTC:  Unknown
2-Way:  Unknown 
Rx RF Freq: 75.25-NT  LKC: 75.25N
Tx RF Freq: ---.--  Power: --
RF-OOB Status:  IDLE
EMM ID/PID:  1/0x1503
VCTID: 0  OOB Msgs:  4224
  VCT: 0 OOB-rate: 2
  NIT: 148   XAIT: 0
  NTT: 275   CVT: 0
  STT: 25   EAS: 0
Full Tx:  0 Full Rx: 0  

 

I would appreciate any help I can get with this.