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Pixelation

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Pixelation

We have been having problems with pixelation for at least a year.  They switched out our box and we are still having issues.  Frequently it happens when we are watching a recorded football/basketball game but have had it happen at other times.  It particularly happens on the main box in our living room and then if we switch to the bedroom TV, there is any issues.

 

I want to understand why pixelation would be occuring on one TV and not another.