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Pixelation and audio drop out on xtv.comcast.com website

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Regular Visitor

Pixelation and audio drop out on xtv.comcast.com website

I have been having serious pixelation and audio drop out while watcing my dvr recordings on my laptop on xtv.comcast.com

 

I have used safari and Chrome and the issue persists on both browsers.  Any idea on what could be causing this?

Regular Visitor

Re: Pixelation and audio drop out on xtv.comcast.com website

Another problem I am having is that a few shows will not show up on my dvr recordings on xtv.comcast.com, and on my dvr using my tv will show that some episdoes or not available for mobile viewing.

Regular Visitor

Re: Pixelation and audio drop out on xtv.comcast.com website

Can anyone from Comcast help me?