Community Forum

Picture size wrong on HD Channels & Non-HD

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Frequent Visitor

Picture size wrong on HD Channels & Non-HD

Hello,

 

Up until yesterday all of the HD Channels were properly formatted to fit the screen.  Now the picture is bigger than the screen.  Parts are cut off etc...

 

The picture looks normal but the text on the top and bottom of the picture is cut off. The picture is bigger than the screen.

 

On my MLB Extra Innings channels, before the picture would fit the screen with black on both sides.

 

My tv is set to 1920x1080/60i and 16:9.

 

My tv model is Samsung UN60ES7100F.

 

My set-top box is Cisco RNG200N

 

I am stumped as to why this happened all the sudden.  I reset the box no difference.

Frequent Visitor

Re: Picture size wrong on HD Channels & Non-HD

I fix it.  Digging around on google--->http://forums.comcast.com/t5/XfinityTV-and-Equipment/RNG-200-hd-dvr-aspect-ratio-settings/td-p/88600...

 

Basically I reset the settings:

 

1)power off box

2)hold guide button until screen comes up

3)turn 4:3 off

 

or press exit and hd zoom to reset and follpw directions.