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Pause Live TV

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Silver Problem Solver

Re: Pause Live TV

Pause info:

https://www.xfinity.com/support/articles/x1-hub-vs-companion-box


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
Expert

Re: Pause Live TV


@Jhera wrote:

It's my understanding that all X1 boxes except for one model (https://www.xfinity.com/support/articles/x1-guide-pause-rewind-fast-forward-live-tv) have the pause function. It appears to offer 90 minutes of SD live TV. I don't use HD channels. Yet, I can only pause live TV for 25 minutes.

 

Is this a common problem with instructions for a quick fix online or should I call tech support?


the satellite boxes have about 20-25 minutes, the DVRs up to an hour. not sure about the new DVR version 4.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here(updated).
Contributor

Pause Live TV

It's my understanding that all X1 boxes except for one model (https://www.xfinity.com/support/articles/x1-guide-pause-rewind-fast-forward-live-tv) have the pause function. It appears to offer 90 minutes of SD live TV. I don't use HD channels. Yet, I can only pause live TV for 25 minutes.

 

Is this a common problem with instructions for a quick fix online or should I call tech support?