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Parental control pin is locked

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Parental control pin is locked

How to reset a parental control pin?  It was entered incorrectly 5 times and will not let me unlock the station. 

Silver Problem Solver

Re: Parental control pin is locked

I have never used them; does this help?

https://www.xfinity.com/support/articles/x1-parental-controls-turn-on-off

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Official Employee

Re: Parental control pin is locked


@Rsneed136552mi wrote:

How to reset a parental control pin?  It was entered incorrectly 5 times and will not let me unlock the station. 


If you’re the account holder, call in and have it reset.

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