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Pandora not starting on X1

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New Poster

Pandora not starting on X1

Past 2 days Pandora won't load.  Other apps on x1 work okay.  I rebooted DVR, still not loading.

Expert

Re: Pandora not starting on X1


cook9986 wrote:

Past 2 days Pandora won't load.  Other apps on x1 work okay.  I rebooted DVR, still not loading.


are you using an established Pandora account with over 99 channels?



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New Poster

Re: Pandora not starting on X1

Yes, Pandora has been working for several years, and I only have 30 channels

Expert

Re: Pandora not starting on X1


cook9986 wrote:

Yes, Pandora has been working for several years, and I only have 30 channels


is your login working normally on a smartphone or tablet or via a webpage? If so, did you enter the username and password in the profile settings? you might want to see if the entry has a typo.



I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!
New Poster

Re: Pandora not starting on X1

Mine also hasn't worked for the last few days now. Last night I tried it and it worked. I thought the problem was relolved, but now it's not working again. It does work on my phone and also on the box in the bedroom.

New Poster

Re: Pandora not starting on X1

I haven't been able to load Pandora for a few days now. Have to run it off computer or phone. Hope it fixes soon.

Official Employee

Re: Pandora not starting on X1

Hi all, 

 

Please let me know if you're still experiencing issues with Pandora. 

 

KenF

Official Employee
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Re: Pandora not starting on X1