Community Forum

On Demand

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Regular Visitor

On Demand

On Demand keeps showing up as unable to process request.  Please advise..  Thi shappened just a moment ago.. I was watcing something on demand and then it just went blank on me

Expert

Re: On Demand

Are you using ON DEMAND on linear (standard) cable, or on Streaming video?

 

On streaming video, that could be coming from a weak signal (bad connections) or not enough broad-band speed on your device used to watch the video.

Regular Visitor

Re: On Demand

Standard Cable.  I waas watching it one moment and the nnext minute it was gone!

Expert

Re: On Demand

Have you tried selecting the same show again and watching it? It might have been a problem with the player delivering the show to you at that time.

Regular Visitor

Re: On Demand

yes.  On Demand does not come on... it's not an option of choosing shows if one cannot get On Demand period.  It''s all good I will wait to call Comcast tomorrow directly and hopefully someone with the technical knowhow can fix it.  Thanks anyway  :-)


MNtundraRET wrote:

Have you tried selecting the same show again and watching it? It might have been a problem with the player delivering the show to you at that time.