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ON Demand online failing to load

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New Poster

ON Demand online failing to load

I am having problems with some on demand online videos.

 

Many of the current ones will load just fine, just not the ones I want to watch. This is the message I recieve.

 

Sorry, we’ve experienced some difficulty playing Cosmos: A Spacetime Odyssey S1|E1 "Standing Up in the Milky Way".

Please refresh this page in your browser to continue where you left off.

(Error 900|3315.1000058)

 

What can I do to fix the problem. I have redownloaded the current version of flash. I have used Firefox, Chrome, and Internet Explorer. Nothing will load this video.

 

Like I said, some other shows/movie work just fine, so I am unsure why this one will not.

 

Thanks

New Poster

Re: ON Demand online failing to load

resolution?

New Poster

Re: ON Demand online failing to load

I am having the same problem but it doesn't work for any of the videos not just one particular one.

I usually hangs before displaying the same error messages listed in the other post by robchays.

Contributor

Re: ON Demand online failing to load

I'm having the same problem this morning. Exact same message for HBO, Showtime and many others. Please provide a fix. Thx. 

New Poster

Re: ON Demand online failing to load

    the exact same problem with several of the shows. Started when I downloaded the latest adobe flash upgrade. A foreign sounding comcast tech support person told me it was the shows had not been upgraded to the last flash, sounds like BS to me, but i am just stupid when it comes to internet and computers.

New Poster

Re: ON Demand online failing to load

I have the same issue with Game of Thrones.