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No connection for TV on main box

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Re: No connection for TV on main box


ADC2 wrote:

Disconnected the cable box for a couple days.  When i turned it back on, I get the message that there seems to be a connection problem.  Then suggests turning it off again for 10 seconds and then turn back on.  Did this 4 times, same result.  I he internt connectin and other TV has picture.  Any suggestions on what to do?


do you have a Comcast modem? on the back is there an LED lighted next to word MoCA? what are the model numbers of your set top boxes?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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No connection for TV on main box

Disconnected the cable box for a couple days.  When i turned it back on, I get the message that there seems to be a connection problem.  Then suggests turning it off again for 10 seconds and then turn back on.  Did this 4 times, same result.  I he internt connectin and other TV has picture.  Any suggestions on what to do?