Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
I set up the new Samsung UHD and all apps work fine Netflix, DVD etc beautiful color. The HD Tv programs are not working; The picture is does not fit the screen and at times the figures on the screen are so outsized I can't see them. The HD is not great either. I don't know if it's Xfinity or Samsung Problem. Would installing X1 help? Thanks
Solved! Go to Solution.
I would read your manual to make sure the Samsung UHD tv is set up correctly. Check under video menu for picture sizing.
Did you connect the cable-box, using a high-speed HDMI (4K) cable, to HDMI 1 on the Samsung hub?
Did you follow directions under Setup on the television? It asks for information on you local cable provider. You can go back to Setup found on the menu anytime to correct problems.