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Need legacy box DCX or RNG

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Need legacy box DCX or RNG

I need to replace my dvr as re-signalling no longer allows access to my saved recordings, no less vod.  I want to have a legacy box with the swap feature.  Should I get a DCX  or RNG?  Do I have to pick this up at a customer service center or will a technician bring it with them?

Official Employee

Re: Need legacy box DCX or RNG

Hi, NCY - You can stop by XFINITY store and swap your DVR cable box. You can find the store and schedule an appointment via this link: https://www.xfinity.com/support/service-center-locations. I can also schedule an appointment if you would like. 


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