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Name the Adapter Box

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Regular Visitor

Name the Adapter Box

I have a numnber of just plain adapter boxes-no premium channels, just basic servies. I want to name them for the room they are located, but cannot find the directions. Xfinity says hit the xfinity button to bring up the settings, but there is nothing at all to show renaming the box. I've searched the various sites and I do not get a "gear" symbol, or "pencil" etc to click to change the name. These seem to be for boxes that offer HD or premium channels. At one time they were all named, but when I changed to "X1" the names changed to "TV1" or "TV2", etc. Any suggestions?

Official Employee

Re: Name the Adapter Box

Those DTAs can’t be named/ renamed
I am an Official Comcast Employee.
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New Poster

Re: Name the Adapter Box

I have been able to rename adapter boxes from the Xfinity account app on my smartphone.
Go to devices, select the box, and there is usually an option to rename the box. I say usually, because I have run into a box or two that didn't have the option.
Seems like it should be an option in your online account, but I've only been able to do it in the app.